Technical Support Engineer

Oslo, Akershus, Norway

Description

We’re hiring great people and letting them do what they do best.

As Technical Support Engineer, you will play a central role in ensuring that Videxio’s partners enjoy outstanding technical support. You will be a main point of contact and in charge of communications for technical incidents, as well as driving these to a successful closure.

You will be part of a small, but passionate team, and contribute to build a best-in-class practice around technical support. You will work on an international level, and some travel will be required. And, importantly, you will have a lot of fun in the process!

This position is based in Oslo, Norway. You should already have a work permit that lets you work in this location. (Please note that if you apply from outside Norway, and don't communicate that you have a work permit, your application will not be answered.)

Requirements

We’re building the next generation collaboration service and are looking for you if you...

  • Love solving tough technical problems
  • Have a passion for learning about new technologies and sharing knowledge
  • Have an interest in the video collaboration market and an understanding of customer requirements
  • Network experience, we're particularly interested in the SIP call control
  • Know Microsoft Skype for Business and webRTC
  • Have very strong written and verbal communication and problem solving skills
  • Have a strong technical understanding and interest
  • Are excited about working with the best engineers in the industry and contributing to the development of the Videxio cloud solution!
  • Benefits

    Videxio is seven years old but we still look upon ourselves as very much a energetic and innovative “startup”. We believe using cloud-based video communication technology is a game changer for individuals and companies around the world. We are at the forefront of this development and operate a state-of-the-art service network designed from the ground up for video communication. Working in Videxio, you will get the opportunity to share in our passion and work in one of the best teams in the industry. You will have the possibility to expand your skills and benefit from the knowledge of others.

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